News

Excellent advice, trust worthy team

I dropped by the More Bathroom showroom today. The team there were absolutely excellent and very helpful with their advice. What impressed me the most was that when they learnt that I would not be a potential customer due to living outside of their service area, they continued to give up a lot of their time to give me advice on my bathroom and boiler system - even suggesting other potential installers and brands. It really showed that they had my best interest in mind and wanted me to help me get the best system fitted even though they knew in this instance it could not be one of their own. Thanks guys!

(October 2016)

Mr Elliott, Nottingham, East Midlands

I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.

Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.

He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.

I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.

There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.

(October 2016)

Ms Harland, Keighley, Bradford, West Yorkshire

Many thanks for turning our house into a small palace! Special thanks to Cameron for his devotion and professional attitude to his duties of a builder and Tony for the overall management of the loft conversion project. Special thanks to Joe our bathroom fitter for your approach to bringing a quality bathroom design to life.

(April 2016)

Mr & Mrs Borissova, Weetwood, Leeds, West Yorkshire

Bathrooms all done happy with everything but would like to say Darren who was our fitter was superb , he worked between 10 and 13 hours a day never stopping even when we made him a snack he ate whilst working what a grand lad he is a credit to More Bathrooms

(November 2015)

Mr & Mrs Rimmer, Otley, Leeds, West Yorkshire

I would like to thank More Ability for the first class job in adapting our bathroom to a wet room for my disabled brother.

Glen was a pleasure to have working at our home every day. He was lovely to everyone, pleasant, polite and always spoke to my brother and made the time to do so. Glen & Mark, the electrician, were first-class. You should be very proud of the work force you have and i have highly recommended you."

(June 2015)

Mr White, Barnsley, South Yorkshire