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11 December 2013
With every order, when invoiced, we send out a customer survey in which we ask customers how satisfied they were in response to a series of questions, and to rate us between 0 and 10 across various aspects of our service, with 0 being totally dissatisfied and 10 being totally satisfied.Read More
3 December 2013
In September of 2013 the Passmore Group carried out some primary research for one of their leading brands – MoreAbility. The research was collected using a questionnaire style format which was sent out to 170 existing customers with responses being internally analysed.Read More