About Us

Established 1965 we manage over 600 home improvements each year.

Established in Yorkshire in 1965 by husband and wife team Brian and Kathleen Passmore, our company was originally known as B&K Passmore Ltd and traded under this name until 2010.

Brian and Kathleen ran the business from their home until 1970, when they acquired their first company premises in Beeston, Leeds. The home improvement firm grew from strength to strength and following two premises moves, now operates from our extensive showroom in Wortley.

Today, our company is directed by Brian and Kathleen's two sons, Tony and Steve Passmore, both of whom have worked within the company for over 30 years. In 2010, B&K Passmore Ltd rebranded to form Passmore Group, comprising three sister divisions:

More Bathrooms, a complete bathroom design, supply and installation service

More Ability, a division specialising in bathroom adaptations and alterations for those with additional physical needs, the retired, elderly and disabled, helping people with mobility issues to achieve independent living.

More Build, a complete building solutions service, including house extensions, room conversions, alterations and adaptations.

Most recently in 2018, and following the successful acquisition 12-months prior, we expanded our Harrogate Showroom and introduced More Ability to the area, in order to provide a safe and stylish bathroom solution for local residents. Following extensive renovations the existing 3,000 sq.ft. space now also showcases stylish yet accessible bathrooms, which aim to improve the independence of over 65’s and the less-able.

In 2017 Passmore Group, home of More Bathrooms, More Ability & More Build, continued there success with the acquisition of Charms Bathrooms of Harrogate, a move that sought to save jobs and preserve the 100-year old legacy of the bathroom retail company.


Commenting on the deal, Tony Passmore, said: “Charms is similarly a family-run brand synonymous with trust, quality and integrity, so the fit into our stable of companies was perfect. We look forward to bringing 50 years of installation expertise to the table – especially for some of Charms’ clientele who may have previously used the company for ‘supply only’ bathroom purchases.” you can read more about the acquisition here.

As well as working in domestic properties Passmores also carry out work in the public sector for local authorities and schools across the North of England.

Our mission is to be better than the rest in everything we do. Better in how we operate, communicate, deliver and perform across all business units with customer service and their experience at the forefront of our processes and approach.

Our vision is to be Yorkshires most trusted, honest and reliable company for complete home improvements with professionalism, specialism and a great customer experience at the core of our business ethos.

Our 6 values:

1. Trustworthy: "We can be trusted to do what we say we are going to do and we will always keep our promises."

2. Quality: "We always try to exceed our customers' expectations and provide a first class experience every time."

3. Professional: "We will always be courteous and helpful, continuously seeking to achieve the highest standards."

4. Dependable: "We will be there when we say we will, do what we say we will and do it when we said we would."

5. Reputable: "We acknowledge we are only as good as our last job so we will make that job our best but make our next job better."

6. Expertise: "We won't do it better; we will do it the best."