birthday boy

I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.

Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.

He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.

I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.

There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.

(October 2016)

Ms Harland, Keighley, Bradford, West Yorkshire

We are delighted with the new downstairs wet room that you have created for us.

We would like to thank all your team for the professionalism and care that they have shown to us through-out the project.

(November 2016)

Mr & Mrs Reid, Horsforth, Leeds, West Yorkshire

Excellent workmanship, excellent quality and excellent care taken.

Many thanks for a wonderful bathroom! All help and dealings we have had with all staff have been friendly, professional and helpful.

It was lovely to come back from holiday to a beautiful new bathroom. I would happily use you again in the future and strongly recommend you to others!

(August 2016)

Mr & Mrs Spry, Rawdon, Leeds, West Yorkshire

The workers were professionals and friendly.

They always cleaned up and took all rubbish away with them. Great work no complaints whatsoever.

(October 2018)

Mr Satariano, Harrogate, North Yorkshire

A beautiful wet room that I love! Darren our fitter was great (I even miss his singing). Don’t ever let him leave More Ability!

(June 2016)

Mrs Ambler, Scholes, Leeds, West Yorkshire