Passmore Group awarded 2 year tender agreement for The City of Bradford Metropolitan District Council

I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.

Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.

He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.

I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.

There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.

(October 2016)

Ms Harland, Keighley, Bradford, West Yorkshire

Over the years we have had many experiences with various works being done but none has ever gone so smoothly and efficiently as yours.

(November 2014)

Mr Crank, Alwoodley, Leeds, West Yorkshire

Our bathroom and WC has been transformed!

From the designer, Garry, coming out to give a quote, followed by Steve the installer – everything ran so smoothly. We have to say a first class job was achieved. Steve is the most well-mannered, conscientious, hardworking person, an absolute credit to your company. We are highly satisfied & delighted with the project.

Thank you all so much!

(May 2016)

Mr & Mrs Threapleton, Armley, Leeds, West Yorkshire

Thank you so much for the work carried our so efficiently and for the gift.

Please also pass on to Joe our appreciation for his professionalism, reliability and co-operation - it was greatly appreciated.

(June 2015)

Mr & Mrs Crawford, Wetherby, West Yorkshire

We would like to thanks Chris for his excellent quality workmanship. It was an absolute pleasure to have him working in our home.

(July 2016)

Mr Sharman, Tingley, Wakefield, West Yorkshire