Front line staff excel in customer service

The highlight of 2020 so far! Our new wet room has really transformed our quality of life, especially for my son who has autism and a learning disability.

Richard, our fitter did a a great job. He was friendly, professional and extremely hard working and punctual. One day he arrived at 7:30 am! He explained the process with all the stages of the work well and was flexible in making adjustments.

The rest of the team were also helpful and ensured that the experience was as Covid-secure as possible, wearing masks and social distancing.

(October 2020)

Ms Wrenshaw, Horbury, Wakefield, West Yorkshire

I have just had my shower room completely refitted and am delighted with the result. When I go in there I feel I am in a hotel!

The design service beforehand was excellent, as was the actual fitting. Carl (my fitter) couldn’t have been more kind and considerate; I know I am not an easy customer.

The work threw up some unexpected challenges because of the way this house was converted to flats ages ago, but Carl surmounted them. He worked extremely hard and remained cheerful. He also took all due care Covid - wise with distancing, sanitising etc, so I am glad I had the shower room done at this time despite reservations because of the pandemic.

Ms Harding, West Park, Leeds, West Yorkshire

A big thank you to Andy, our fitter, for all your hard work in transforming our bathroom – you were brilliant.

Mr & Mrs Murray, Leeds, West Yorkshire

Having recently completed our kitchen I can honestly say that More Kitchens are the best company I have employed to do major works to my home and of the three replacement kitchens we have had over the years by far the best.

From the initial visit and designs by Julie, the project management by Rob to the final decorations everything was fantastic. All the trades guys (Andy - main fitter, Dave the plasterer and finally Michael the decorator) have been excellent. Our kitchen started before the lockdown and finally completed many weeks later due to the pandemic but overall the experience was a very positive one.

I got the pictures out of the initial design the other day - Julie nailed it apart from the changes we made to decorations and lighting More Kitchens delivered exactly what we asked for. We are highly delighted with our kitchen, the works done to open the kitchen out into the pre-existing dining room and the works to our conservatory to raise the floor level to the same as the kitchen and give us much more usable room. Brilliant job all round, thanks very much!

Mr & Mrs Bennett, Mirfield, West Yorkshire

Excellent service, workmanship and reliability.

The work was completed within the predicted time frame with no disruption and the area was left clean and tidy.

Josephine Codjoe, Harrogate, North Yorkshire