Thank You

May I take this opportunity to say how pleased I am with the quality of work carried out on my bathroom to wet room conversion.

Your employee's and workmen could not have been more polite and courteous and as so I consider myself fortunate that More Ability carried out the works.

(January 2016)

Ms Parry, Farnley, Leeds, West Yorkshire

The work in both bathrooms has been carried out to the highest standard with obvious time and extra effort being put into more than one ‘tight’ corners. The fitters' respect for myself and my home during the four weeks of work was impeccable and very much appreciated.

(December 2014)

Miss Hay, Otley, Leeds, West Yorkshire

We would like to extend our grateful thanks to More Ability, and in particular Andy, for the efficient manner in which the Wet Room to our property was installed.

(March 2016)

Mr & Mrs Johnson, Barnsley, South Yorkshire

We have been extremely satisfied with your service from our initial visit to your showroom, to the finished shower. Due to the excellent advice given in the showroom when we visit, we realised that a shower was more appropriate to our needs than a walk-in bath.

The design process went smoothly and thanks are due here to your designer Andy Keir. We appreciated him making a return visit with the final design as it is difficult for us to get to your showroom.
We also appreciate Paul, our fitter, arriving at 7pm one evening to finish fitting the shower doors, which had unfortunately been delayed by one of your suppliers.

We would not hesitate to recommend your company. We feel that you have handled the whole process in a sensitive and very professional manner.

(August 2016)

Mr & Mrs Bell, Keighley, Bradford, West Yorkshire

I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.

Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.

He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.

I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.

There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.

(October 2016)

Ms Harland, Keighley, Bradford, West Yorkshire