Thank you for contacting Passmore Group.

I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.

Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.

He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.

I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.

There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.

(October 2016)

Ms Harland, Keighley, Bradford, West Yorkshire

Excellent, professional finish. Our fitter, Steve, was hardworking, polite, punctual and tidy. Finished ahead of schedule. Extremely happy.

(September 2018)

Margaret Cummings, Whinmoor, Leeds, West Yorkshire

50th 'Win a Bathroom' Competition Winner:

Just wanted to say a huge 'thank you' to all involved in our bathroom makeover.

Special thanks to Tony, Steve, Rebecca & everyone involved when Amber and i visited for the presentation of our fantastic prize. You made us feel very welcome and it was a lovely afternoon.

Thanks to Paul for his help and patience with creating the design of the bathroom and Tony for the excellent job he did installing it - it's fabulous and we absolutely love it

(September 2015)

Miss Evans, Morley, Leeds, West Yorkshire

We would like to extend our grateful thanks to More Ability, and in particular Andy, for the efficient manner in which the Wet Room to our property was installed.

(March 2016)

Mr & Mrs Johnson, Barnsley, South Yorkshire

Chris Wood was excellent from start to finish and a real pleasure to have in our home. More Bathrooms, part of the Passmore group, have been simply great from design to installation and we would happily recommend the firm.

(July 2015)

Mr & Mrs Lindsay, Alwoodley, Leeds, West Yorkshire