Thank you for contacting Passmore Group.

A new bathroom to enjoy. Had complete bathroom refit looks very smart. The workmanship is of high quality. The area was left clean and tidy at the end of each day. The fitter kept us informed on progress throughout the work was friendly and professional. Could not have hoped for a better service.

(March 2016)

Mr & Mrs Cockett, Birkenshaw, Bradford, West Yorkshire

We are delighted with the new downstairs wet room that you have created for us.

We would like to thank all your team for the professionalism and care that they have shown to us through-out the project.

(November 2016)

Mr & Mrs Reid, Horsforth, Leeds, West Yorkshire

I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.

Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.

He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.

I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.

There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.

(October 2016)

Ms Harland, Keighley, Bradford, West Yorkshire

I am writing to express my thanks for the excellent job that was made installing my mother’s level access shower. The tradesman who carried out the installation was both professional and friendly ensuring we were left with a functioning toilet every night. I was amazed that even though a complete new floor had to be fitted they managed to get the job finished in just over a week. If only all tradesmen were as good as yours!

(July 2014)

Mr Wright, Wakefield, West Yorkshire

We are so pleased with our new bathroom. Darren worked so hard and paid great attention to detail, consulting us along the way to make sure that everything was done as we wanted it. He was very accommodating and unfazed by the extra plastering / joinery work that we asked him to do.

Special thanks to Paul, our surveyor, for all his hard work and flexibility before and during the project. We really like the new layout you suggested for the bathroom – it looks identical to the CAD design you showed us.

(January 2016)

Mr & Mrs Craine, Meanwood, Leeds, West Yorkshire