We are delighted with the new downstairs wet room that you have created for us.
We would like to thank all your team for the professionalism and care that they have shown to us through-out the project.
A big thank you to Andy, our fitter, for all your hard work in transforming our bathroom – you were brilliant.
Excellent advice, trust worthy team
I dropped by the More Bathroom showroom today. The team there were absolutely excellent and very helpful with their advice. What impressed me the most was that when they learnt that I would not be a potential customer due to living outside of their service area, they continued to give up a lot of their time to give me advice on my bathroom and boiler system - even suggesting other potential installers and brands. It really showed that they had my best interest in mind and wanted me to help me get the best system fitted even though they knew in this instance it could not be one of their own. Thanks guys!
I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.
Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.
He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.
I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.
There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.
Dear Sir, having recently completed our bathroom & toilet refurbishment we would just like to say what a superb job you have done. From the moment we entered your showroom to this moment in time all your staff have been great.
A special mention to Sam who is out of this world. Having been a tradesman myself for 40 years i have never seen as good a job as his.
Thank you all again, and for the chocolates - we felt this was a lovely gesture.
Thank you very much for the wonderful work to my wet floor shower. I found the work team to be very professional and everything went to plan.
Special thanks to Dave, my surveyor, and Mark who did the work to a very high standard.
I would recommend more ability & passmore's to anyone, there was no fuss and everyone just got on with their jobs - just perfect, 1st class!
Both fitters and the plumber were absolutely excellent – can’t fault them.
The quality of work & service were delivered beyond our expectations.
The tradesman who did the work on our new bathroom was excellent - Clean tidy and the workmanship was second to none. Would use them again and definitely recommend them.
Excellent workmanship, excellent quality and excellent care taken.
Many thanks for a wonderful bathroom! All help and dealings we have had with all staff have been friendly, professional and helpful.
It was lovely to come back from holiday to a beautiful new bathroom. I would happily use you again in the future and strongly recommend you to others!
We have been extremely satisfied with your service from our initial visit to your showroom, to the finished shower. Due to the excellent advice given in the showroom when we visit, we realised that a shower was more appropriate to our needs than a walk-in bath.
The design process went smoothly and thanks are due here to your designer Andy Keir. We appreciated him making a return visit with the final design as it is difficult for us to get to your showroom.
We also appreciate Paul, our fitter, arriving at 7pm one evening to finish fitting the shower doors, which had unfortunately been delayed by one of your suppliers.
We would not hesitate to recommend your company. We feel that you have handled the whole process in a sensitive and very professional manner.
We would like to express our gratitude & appreciation for the excellent service we have experienced throughout this project. The time & effort put in by Paul in the early design stages to the commitment of Steve & Dave in carrying out the works, we have had nothing but superb service & attention to detail.
At all stages we were fully involved in making decisions and when things needed to be resolved as the work progressed, we were always consulted before a course of action agreed.
The finished product is everything we hoped it would be and we would not hesitate to recommend passmore to anybody seeking a high quality bathroom.
I am writing to say a big thank you for the work you did on my bathroom.
The whole thing has made a big difference to the task of having a shower - i now feel safe.
Nathan was very efficient in his work and was very understanding if i needed the bathroom. Please pass on my personal thanks to him.
The approach of the whole company is efficient and professional.
The two young men, Sam & Steve, who were the fitters were professional, reliable, helpful and polite. They cleaned every night before leaving and were an absolute pleasure to have in my home.
I also appreciate, and found it unusual but nice, not to be pressured into paying up front.
I certainly would recommend. Thank you also for the chocolates.
We would like to thanks Chris for his excellent quality workmanship. It was an absolute pleasure to have him working in our home.
Just had our wet room done, its absolutely amazing with 5 star treatment from start to finish!
A big thank you to Paul Tarbard the Surveyor, and Paul Thorley our Fitter who has transformed my wet room all on his own. I can't praise him enough he is a great guy, and what a worker never stopped, cleared everything away each night before he left would highly recommend this company,carpets all protected while work was under going very professional company.
Please pass huge thanks to Steve who has been fitting my Grandparent's new bathroom not only is he helpful, professional, clean and tidy and has done a great job...but he even called me to say that my Nan had tried to give him money and she wouldn't accept it back. He asked if he could leave it somewhere for me to put back in their bank as he knew they didn't have much to spare. Thank you so much for your honesty Steve, it truly has restored my faith in human kind. Not everyone would be so virtuous and it doesn't go un-noticed. What a genuine person!
A beautiful wet room that I love! Darren our fitter was great (I even miss his singing). Don’t ever let him leave More Ability!
Excellent from start to finish.
Polite, efficient, capable & friendly throughout. All staff I dealt with were exceptional and the finished job is everything I could wish for.
Knowledgeable and caring.
From the help and advice in the showroom to the design and installation of the bathroom we have only good experiences to report. They are not only knowledgeable in their area of expertise but also caring and professional in their execution of the work.
Our bathroom and WC has been transformed!
From the designer, Garry, coming out to give a quote, followed by Steve the installer – everything ran so smoothly. We have to say a first class job was achieved. Steve is the most well-mannered, conscientious, hardworking person, an absolute credit to your company. We are highly satisfied & delighted with the project.
Thank you all so much!
There are no negatives with More Ability. We are most appreciative of the response, commitments and help we got from everyone.
I would like to thank Leeds City Council for the way in which they have dealt with our request for a Wet Floor Shower. We have been treated with courtesy and kindness by everyone, including the contractors from More Ability & Passmore Group, who i must say have done an excellent job. A big Thank You from both of us.
Thanks for a really good job in fitting me a lovely bathroom. Craig, our fitter, was a very clean, tidy, kind and friendly man.
The job went very well, in less time than anticipated and the final result was excellent!
Many thanks for turning our house into a small palace! Special thanks to Cameron for his devotion and professional attitude to his duties of a builder and Tony for the overall management of the loft conversion project. Special thanks to Joe our bathroom fitter for your approach to bringing a quality bathroom design to life.
We would like to extend our grateful thanks to More Ability, and in particular Andy, for the efficient manner in which the Wet Room to our property was installed.
A new bathroom to enjoy. Had complete bathroom refit looks very smart. The workmanship is of high quality. The area was left clean and tidy at the end of each day. The fitter kept us informed on progress throughout the work was friendly and professional. Could not have hoped for a better service.
May I compliment a young man named Jason who completed our work.
Jason was extremely polite and very hard working, often going through his lunch and working until 7 in the evening to get the job done.
We now have the bathroom of our dreams. It was a big job but our fitter Sam worked so hard and nothing phased him, even when unforeseen problems cropped up.
We would definitely recommend More Bathrooms.
To all the team at More Ability & Passmore's.
We LOVE our new bathroom and would like to thank everyone for all their hard work - a great job, thanks again!
From our very first contact with More Bathrooms to the completion of the work, we knew we were dealing with a highly professional and very well run business. They were efficient, courteous and a pleasure to deal with. We are delighted with the work and results.
May I take this opportunity to say how pleased I am with the quality of work carried out on my bathroom to wet room conversion.
Your employee's and workmen could not have been more polite and courteous and as so I consider myself fortunate that More Ability carried out the works.
We are so pleased with our new bathroom. Darren worked so hard and paid great attention to detail, consulting us along the way to make sure that everything was done as we wanted it. He was very accommodating and unfazed by the extra plastering / joinery work that we asked him to do.
Special thanks to Paul, our surveyor, for all his hard work and flexibility before and during the project. We really like the new layout you suggested for the bathroom – it looks identical to the CAD design you showed us.
We wish to thank you for converting our out dated bathroom into a delightful wet room. It is making life a lot easier for both my husband and myself.
Your employee's are both courteous, kind and hard working. We will recommend More Ability with confidence to anyone.
Bathrooms all done happy with everything but would like to say Darren who was our fitter was superb , he worked between 10 and 13 hours a day never stopping even when we made him a snack he ate whilst working what a grand lad he is a credit to More Bathrooms
Your workmen are a credit to your firm - we would recommend you to anyone.
50th 'Win a Bathroom' Competition Winner:
Just wanted to say a huge 'thank you' to all involved in our bathroom makeover.
Special thanks to Tony, Steve, Rebecca & everyone involved when Amber and i visited for the presentation of our fantastic prize. You made us feel very welcome and it was a lovely afternoon.
Thanks to Paul for his help and patience with creating the design of the bathroom and Tony for the excellent job he did installing it - it's fabulous and we absolutely love it
Great experience from start to finish - very very pleased.
I just wanted to say thank you for the work you did installing my walk-in / easy access bath. I must admit I was dreading the work as I’m not very mobile but MoreAbility deserve my thanks both design & installation. You provide service the old way, with courtesy and efficiency. God bless you all.
I would like to thank More Ability for the first class job in adapting our bathroom to a wet room for my disabled brother.
Glen was a pleasure to have working at our home every day. He was lovely to everyone, pleasant, polite and always spoke to my brother and made the time to do so. Glen & Mark, the electrician, were first-class. You should be very proud of the work force you have and i have highly recommended you."
Many thanks to MoreAbility for a superb job done on our walk-in shower. It was dealt with efficiently and professionally by everyone concerned. The fitters work was of a very high standard. Everything went very smoothly and has been a pleasant experience from first meeting you to final completion.
Thank you so much for the work carried our so efficiently and for the gift.
Please also pass on to Joe our appreciation for his professionalism, reliability and co-operation - it was greatly appreciated.
Over the years we have had many experiences with various works being done but none has ever gone so smoothly and efficiently as yours.
Chris Wood was excellent from start to finish and a real pleasure to have in our home. More Bathrooms, part of the Passmore group, have been simply great from design to installation and we would happily recommend the firm.
The showroom staff were helpful, considerate, informative and reassuring. The suggested product was specific to our needs and of great quality.
Thank you for a first rate service and for sending Craig to do the job for us - he was pleasant, hard working & helpful. Craig has done an excellent job fitting our walk in shower which was much needed because of my husband's illness which is already benefiting us by making both of our lives much easier. We are so pleased with the finished results.
I am writing to express my thanks for the excellent job that was made installing my mother’s level access shower. The tradesman who carried out the installation was both professional and friendly ensuring we were left with a functioning toilet every night. I was amazed that even though a complete new floor had to be fitted they managed to get the job finished in just over a week. If only all tradesmen were as good as yours!
It was a pleasure to having Andy working in my house, I would have no hesitation in recommending him to anyone. My 93 year old mother and wife are absolutely delighted with the new bathroom, it is both safe and stylish and accommodates for both wants, needs and tastes. We could not have imagined what it could have looked liked but now it is finished we are thrilled
Thank you for going the 'extra mile' to find a good solution to complete our lovely bathroom to your high standards. Special thanks to Steve for his attention & hard work. Also many thanks to Nigel, Mark, Richard & Ann. Everyone at More Bathrooms have been so helpful.
A big thank you to your company, in general for the efficient and professional way in which you have handled our cloakroom conversion from start to finish.